Terms and Conditions
Agreement between User and Sleepcatcherzzz.com
Welcome to Sleepcatcherzzz.com. The Sleepcatcherzzz.com website (the "Site") is comprised of various web pages operated by Sleep Catcherzzz LLC ("The Company"). Sleepcatcherzzz.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of Sleepcatcherzzz.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
Sleepcatcherzzz.com is an E-Commerce Site.
The Company's purpose is to provide pediatric sleep consulting services to children from 0-5 years of age. Services offered consist of customized sleep packages, phone calls, video calls, and handouts. Preceding the start of any of the paid services offered, The Company offers one free of charge 15 minute phone call. The Company agrees to provide non-medical pediatric sleep consulting services that includes providing support and education as defined above. The client agrees to follow safe sleep guidelines as defined by the American Academy of Pediatrics.
The services that The Company provides are not intended to replace or supplement medical advice although our employees and representatives may have degrees and experience in the medical field. The client agrees that none of the advice that The Company provides shall be considered medical advice nor should the advice be relied upon by the client as medical advice. The client should always seek the advice of the child’s pediatrician or other medical professional. Therefore, the client should consult with the child’s pediatric physician or other medical professional if they have any healthcare related questions or before embarking on any new program or if you feel there is a medical issue that needs to be addressed. If a medical problem appears or persists, do not disregard or delay seeking medical advice from your personal physician or other qualified medical provider. Accordingly, The Company expressly disclaims any liability, loss, damage, or injury caused by information provided to the client.
Visiting Sleepcatcherzzz.com or sending emails to The Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
The Company does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use Sleepcatcherzzz.com only with permission of a parent or guardian.
For the 1 week and 2 week packages, once the infant/toddler questionnaire has been received by The Company, no refunds will be awarded.
For scheduled phone consultations The Company will make (3) attempts to contact you (using a blocked/private number) at the telephone number you provided to The Company. If you do not answer after the third attempt, your package will be cancelled (a “No Show”).
For scheduled video call consultations The Company will log in to the video meeting using the predetermined link at the scheduled time. If you do not log in to the video meeting within 10 minutes of the scheduled time, your package will be cancelled (a “No Show”).
For the Newborn Sleep Foundations package, once payment has been received, no refunds will be awarded. Once payment is received the client will receive a link to The Company’s calendar to schedule a 1 hour time slot for a video call. The 1 hour duration of the video call is measured from the scheduled start time and not the time. If you do not log in to the video meeting within 10 minutes of the scheduled time, your package will be cancelled (a “No Show”).
Links to Third Party Sites/Third Party Services
Sleepcatcherzzz.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of The Company and The Company is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by The Company of the site or any association with its operators.
Certain services made available via Sleepcatcherzzz.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the Sleepcatcherzzz.com domain, you hereby acknowledge and consent that The Company may share such information and data with any third party with whom The Company has a contractual relationship to provide the requested product, service or functionality on behalf of Sleepcatcherzzz.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of The Company or its suppliers and protected by copyright, trademark, and/or other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. The Company content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of The Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of The Company or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by The Company from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use The Company Content accessed through Sleepcatcherzzz.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless The Company, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with The Company in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions. This agreement shall be governed by the state of New York and any dispute shall be resolved in a court of competent jurisdiction in the county of Ulster in the state of New York.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and The Company agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SLEEP CATCHERZZZ LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
SLEEP CATCHERZZZ LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. SLEEP CATCHERZZZ LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
By agreeing to work with The Company you hereby affirm that you are the parent or court appointed guardian of the child for whom sleep counseling is being sought. As such, you accept all risk of injury or death to yourself or your child that might result from such participation and hereby release The Company, it’s officers, agents, employees and associates, from any liability to you, your child, your personal representatives, estates, heirs, next of kin and assigns for any and all claims and causes of action for loss of or damage to my property and for any and all illness or injury to yourself or your child including death, that may result from or occur during your participation in sleep training and/or sleep counseling, whether caused by negligence of The Company, its officers, agents, employees, and associates or otherwise. Your participation in sleep counseling/sleep training is strictly voluntary, no one is forcing you to participate and you elect to participate in spite of the risks. You agree to follow current safe sleep practices as outlined by the American Academy of Pediatrics.
The Company reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of New York and you hereby consent to the exclusive jurisdiction and venue of courts in New York in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and The Company as a result of this agreement or use of the Site. The Company's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of The Company's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by The Company with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and The Company with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and The Company with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
The Company reserves the right, in its sole discretion, to change the Terms under which Sleepcatcherzzz.com is offered. The most current version of the Terms will supersede all previous versions. The Company encourages you to periodically review the Terms to stay informed of our updates.
The Company welcomes your questions or comments regarding the Terms:
Sleep Catcherzzz LLC
Effective as of October 05, 2021